Shipping policy

Welcome to Namratha Jauni! We aim to provide you with a seamless shopping experience from the moment you place your order to the delivery of your package. Below, you will find all the details about our shipping policies.

1. Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Delivery Time We offer the following shipping options:

• Standard Shipping: Delivery within 5-10 business days.

• Express Shipping: Delivery within 2-5 business days.

Note: Delivery times may vary depending on your location and external factors beyond our control (e.g., weather, customs delays).

3. Shipping Charges

• Shipping charges are calculated at checkout based on your location and the selected shipping method.

• Free shipping is available on orders above [insert amount, e.g., $100 or ₹5000].

4. International Shipping

• We ship internationally to most countries.

• Customs duties, taxes, and additional charges are the responsibility of the customer and vary depending on the destination country.

• International orders may take 10-20 business days for delivery.

5. Order Tracking

• Once your order is shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

6. Address Information

• Please ensure that your shipping address is accurate and complete at the time of placing your order.

• Namratha Jauni is not responsible for delays or lost packages due to incorrect or incomplete address details.

7. Delivery Issues

• If your package is delayed, lost, or arrives damaged, please contact us at [insert contact email or phone number] within 7 days of the expected delivery date.

• We will work with the shipping carrier to resolve the issue promptly.

8. Returns and Exchanges For information about returns and exchanges, please refer to our Return & Exchange Policy page.